An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.45 … Tell me about a time you went the extra mile. Achieved and maintained company-high customer retention rate of 99.32%; Efficiently cultivated fresh outsourced help desk team and remote help desk jobs. Press J to jump to the feed. And you need experience. just fyi. Because I can't seem to find a "My College" using a google search. They are looking for someone to come be apart of their internal Help Desk Team. You have to keep applying and eventually you will land a gig somewhere. Help desk staff, especially Tier 1 workers, need to be able to deal with unhappy people and diffuse difficult situations. Are you looking at very large companies, or smaller companies? Going to need more info about your background, certs, experience, and qualifications to get more accurate advice. I struggled badly with finding a job. This subreddit is designed to help anyone in or interested in the IT field to ask career-related questions. Customer Service Skills—Describe an incident you had with a difficult user and how you resolved the issue. Technical Proficiency(I would lump this in with qualification summary, but again that's up to you). There are over 789 entry level help desk / it support careers waiting for you to apply! An entry-level Help Desk Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.45 based on 519 salaries. In the 15 seconds I took on your resume I came to the conclusion that you had poor organizational and writing skills. 1. The last interview I had was with a bigger company. This of course is one of the first places people go to secure an entry level IT job. How much does a Entry Level Help Desk make? Just have to be willing to try. See salaries, compare reviews, easily apply, and get hired. Search Entry level help desk jobs. To be honest, I've stopped applying since putting my resume at the top of the queue seems to get me in contact with actual recruiters, so I'm never the one approaching them. First line says "Systems: windows, andriod, IOS. Thank you for giving me a honest answer and a wake up call. Salary estimates are based on 11,077 salaries submitted anonymously to Glassdoor by Entry Level Help Desk employees. 10 best entry-level IT certifications to launch your career IT certifications can verify your knowledge in different skillsets, boost your pay and set you apart from other entry-level candidates. Top entry-level IT jobs that pay well and have a strong employment outlook, with descriptions, qualifications, salary information, and projected jobs. Over the past few weeks or so, I've been getting contacted by recruiters that see my resume on Monster but as soon as they see that I don't have any professional experience, I'm turned down immediately. 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